Get in touch

Contact ClipCycle

Use the address below for product, account-connection, privacy or security enquiries.

General support

Include the email address on your account and a clear description of the problem. Do not email passwords, access tokens or client secrets.

Privacy requests

Data export and account deletion are both available inside the app, so most requests need no email at all. For anything else, use “Privacy request” in the subject line. Identity verification may be needed before we act.

Security reports

Describe the affected feature and safe reproduction steps. Do not publicly disclose active credentials or personal data.

Billing and refunds

Paid plans are sold through Stripe, which is the seller on your receipt. For a refund, a cancellation you cannot complete in the app, or a question about a charge, use “Billing” in the subject line and include the date and amount.

Response expectations

ClipCycle is an independent project. Messages are reviewed as soon as reasonably possible, with privacy and security matters prioritised.